差别
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cs:200admin [2018/12/14 02:54] liulj |
cs:200admin [2019/03/12 03:24] |
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- | ====== 管理员模式 ====== | ||
- | 管理员模式包含以下模块: | ||
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- | * [[cs:200admin:10adminhome|管理员首页]] | ||
- | * [[cs:200admin:20teammgm|成员管理]] | ||
- | * [[cs:200admin:30channelmgm|渠道管理]] | ||
- | * [[cs:200admin:40robot|智能机器人]] | ||
- | * [[cs:200admin:material|素材库]] | ||
- | * [[cs:200admin:50settings|设置]] | ||
- | * [[cs:200admin:50settings-business-hours|设置(时间计划)]] | ||
- | * [[cs:200admin:50settings-questionnaire|设置(问卷调查)]] | ||
- | * [[cs:200admin:50settings-stickers|设置(自定义表情)]] | ||
- | * [[cs:200admin:50settings-routing|设置(会话分配规则)]] | ||
- | * [[cs:200admin:approvals|审批管理]] | ||
- | * [[cs:200admin:knowledge-base|知识库]] | ||
- | * [[cs:200admin:search|搜索]] | ||
- | * [[cs:200admin:50note|留言]] | ||
- | * [[cs:200admin:ticket|工单]] | ||
- | * [[cs:200admin:50visitors|客户中心]] | ||
- | * [[cs:200admin:60history|历史会话]] | ||
- | * [[cs:200admin:65qualityreview|质量检查]] | ||
- | * [[cs:200admin:70exportmgm|导出管理]] | ||
- | * [[cs:200admin:80ongoingconv|当前会话]] | ||
- | * [[cs:200admin:monitor|监控管理]] | ||
- | * [[cs:200admin:smart-control|告警记录]] | ||
- | * [[cs:200admin:90statistics|统计查询]] | ||
- | * [[cs:200admin:90statistics-custom-reports|统计查询(自定义报表)]] | ||
- | * [[cs:200admin:clientvoice|客户声音]] | ||
- | * [[cs:200admin:100notifications|消息中心]] | ||
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- | 旧版文档: | ||
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- | * [[cs:200admin:proactive-msg|自动消息]] | ||
- | * [[cs:200admin:90statistics-visitor-tracking|统计查询(全站访客统计)]] |