~~NOCACHE~~

云呼叫中心

客服工作台

* [[cs:call-center:call|通话]]

系统设置

* [[cs:call-center:create-agent|创建坐席]] * [[cs:call-center:team-settings|设置技能组]] * [[cs:call-center:manage-team-members|管理技能组成员]]

客户中心

* [[cs:call-center:customer-info|客户信息]]

数据与报表

* [[cs:call-center:call-history|历史通话]] * [[cs:call-center:agent-analytics|坐席统计]] * [[cs:call-center:team-analytics|技能组统计]]

帮助

* [[cs:call-center:service-specification|语音业务接入规范]] * [[cs:call-center:apply-for-offsite-number|申请异地号码]]