差别
这里会显示出您选择的修订版和当前版本之间的差别。
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cs:200admin [2018/12/14 02:45] liulj |
cs:200admin [2019/03/12 03:24] |
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| - | ====== 管理员模式 ====== | ||
| - | 管理员模式包含以下模块： | ||
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| - | * [[cs:200admin:10adminhome|管理员首页]] | ||
| - | * [[cs:200admin:20teammgm|成员管理]] | ||
| - | * [[cs:200admin:30channelmgm|渠道管理]] | ||
| - | * [[cs:200admin:40robot|智能机器人]] | ||
| - | * [[cs:200admin:material|素材库]] | ||
| - | * [[cs:200admin:50settings|设置]] | ||
| - | * [[cs:200admin:50settings-business-hours|设置（时间计划）]] | ||
| - | * [[cs:200admin:50settings-questionnaire|设置（问卷调查）]] | ||
| - | * [[cs:200admin:50settings-stickers|设置（自定义表情）]] | ||
| - | * [[cs:200admin:50settings-routing|设置（会话分配规则）]] | ||
| - | * [[cs:200admin:approvals|审批管理]] | ||
| - | * [[cs:200admin:knowledge-base|知识库]] | ||
| - | * [[cs:200admin:search|搜索]] | ||
| - | * [[cs:200admin:50note|留言]] | ||
| - | * [[cs:200admin:ticket|工单]] | ||
| - | * [[cs:200admin:50visitors|客户中心]] | ||
| - | * [[cs:200admin:60history|历史会话]] | ||
| - | * [[cs:200admin:65qualityreview|质量检查]] | ||
| - | * [[cs:200admin:70exportmgm|导出管理]] | ||
| - | * [[cs:200admin:80ongoingconv|当前会话]] | ||
| - | * [[cs:200admin:monitor|监控管理]] | ||
| - | * [[cs:200admin:smart-control|告警记录]] | ||
| - | * [[cs:200admin:90statistics|统计查询]] | ||
| - | * [[cs:200admin:90statistics-custom-reports|统计查询（自定义报表）]] | ||
| - | * [[cs:200admin:90statistics-visitor-tracking|统计查询（全站访客统计）]] | ||
| - | * [[cs:200admin:clientvoice|客户声音]] | ||
| - | * [[cs:200admin:100notifications|消息中心]] | ||
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| - | 旧版文档： | ||
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| - | * [[cs:200admin:proactive-msg|自动消息]] | ||