====== 客服模式 ====== 客服模式包含以下模块: * [[cs:100agentmode:10conversation|会话]] * [[cs:100agentmode:20queue|待接入]] * [[cs:100agentmode:25note|留言]] * [[cs:100agentmode:ticket|工单]] * [[cs:100agentmode:30history|历史会话]] * [[cs:100agentmode:review|质量检查]] * [[cs:100agentmode:search|搜索]] * [[cs:100agentmode:visitors|客户中心]] * [[cs:100agentmode:40exportmgm|导出管理]] * [[cs:100agentmode:50agentprofile|个人设置]] * [[cs:100agentmode:60notifications|消息中心]] * [[cs:100agentmode:analytics|统计数据]] * [[cs:100agentmode:robot-assistant|人机协作]] * [[cs:100agentmode:video-calling|视频客服]] * [[cs:100agentmode:cloud-call-center|云呼叫中心]] 旧版文档: * [[cs:100agentmode:call-center|呼叫中心]]